SaaS Product Management

SaaS Product Management

In today’s rapidly evolving technology landscape, nearly all services and applications are moving to cloud-based Software as a Service (SaaS) models. At Enterprise Systems, we recognise the importance of this shift and have made SaaS a key part of our strategy. As a company with our own SaaS products, we have firsthand experience and expertise in navigating the challenges and opportunities this presents.

Our Approach

Our team’s time is split between working on our own SaaS products and outsourcing our skills and knowledge to clients. This unique blend of experience allows us to offer a comprehensive set of services, including capacity planning, development, and collaboration. We have a particular focus on building and implementing integrations within our own SaaS products, which enables us to provide valuable insights to our clients.

Product Management Services

We offer product management services in conjunction with delivery management, but we are also happy to provide these services independently. Our approach is centred around the understanding that our clients have a deep knowledge of their business domains, and we listen carefully to their needs and goals.

Our product management services include:

• Facilitating discovery sessions
• Providing options and researching possibilities
• Managing stakeholders
• Prioritising backlogs
• Gathering feedback from customers (users)

Product Strategy

We work with our clients to develop a clear and effective product strategy that aligns with their business objectives. By understanding the market, target audience, and competitive landscape, we help our clients make informed decisions about the direction of their SaaS products.

Product Discovery

Through collaborative workshops and user research, we help our clients uncover valuable insights and identify opportunities for innovation. Our team is skilled in facilitating discovery sessions that encourage open communication and creative problem-solving.

Product Ownership

We take on the role of product owner, acting as a bridge between stakeholders, development teams, and customers. Our goal is to ensure that the right product is being built, taking into account the needs and preferences of all parties involved. We understand that a balance must be struck between the preferences of developers, the assumptions of business owners, and the desires of clients.

Conclusion

At Enterprise Systems, we are committed to helping our clients succeed in the world of SaaS. With our extensive experience, proven methodology, and dedication to understanding our clients’ unique needs, we are well-equipped to provide the product management services necessary to build and maintain successful SaaS products.